Spectra Group (UK) Limited (“We”) are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.spectra-group.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Spectra Group (UK) Limited of Bridge Court Barn, Kingstone, Hereford, HR2 9ES.
Information we collect from you
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by subscribing to our mailing list, providing us with your contact details to obtain information about our products/services, submitting an enquiry via our ‘Have a Question?’ box or posting comments on our Blog – Latest News page on our site www.spectra-group.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you subscribe to our mailing list, submit an enquiry via our ‘Have a Question?’ box or post comments on our Blog – Latest News page and when you report a problem with our site. The information you give us may include your name, address, e-mail address and telephone number.
Information we collect about you. With regard to each of your visits to our site we may collect the following information:
information about your visit (including date and duration of visit and the pages of our site you viewed) based on a static Internet protocol (IP) address used to connect your computer to the Internet.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
The following cookies are present on the www.spectra-group.co.uk domain for public users. Cookies marked in bold text are 1st party and set by the domain .spectra-group.co.uk
Spectra Group (UK) does not collect personal information such as postal address, full name or telephone numbers via these cookies. Spectra Group (UK) is not responsible for cookies set from 3rd party domains. Unless stated, cookies will expire when the browser session ends.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|A security cookie that verifies the user as a individual from a whitelisted IP address. Used to mitigate botnets and DDoS attacks. It expires after 1 year.
|A test cookie used to measure the performance of Google Advertising. It expires after 15 minutes.
|Facebook tracks opted-out Facebook users with a cookie (fr) that is used for advertising purposes.
|The PHPSESSID cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.
|User compliance with Google’s data collection policies.
|Used to distinguish users over a long period of time (2 years). It expires after 2 years.
|Used to throttle request rate and prevent cookies from constantly firing. It expires after 1 minute.
|Used to distinguish users over a short period of time (24 hours). It expires after 1 day.
|Used to gather website statistics, and track conversion rates. It expires after 1 month.
|The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on.
|Improves the performance of Azure hosted software.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Uses made of the information
We use information held about you in the following ways:
Information you give to us. We will use this information:
to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this;
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We will only share your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Spectra Group (UK) Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we store your personal data
All information you provide to us is stored on secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data via SSL and HTTPS, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
You can also exercise the right at any time by contacting us at [email protected].
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including You Tube, Linked In and Facebook). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.